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Terms of Service

Effective Date: January 1, 2015

Acceptance of Terms

By accessing or using this website, scheduling service, or communicating with Cardinal Plumbing Heating & Air (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.

We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of those changes.

Services

Cardinal Plumbing Heating & Air provides residential plumbing, heating, air conditioning, and related services. All services are subject to availability, technician assessment, safety considerations, and applicable codes.

We reserve the right to refuse or discontinue service at our discretion, including for safety concerns, access limitations, or abusive behavior.

Appointments and Scheduling

Appointment times are estimated windows, not guaranteed arrival times. Delays may occur due to traffic, weather, or prior service calls.

We may charge diagnostic, service, or trip fees as applicable. Customers are responsible for providing safe and reasonable access to service areas.

Pricing and Payment

All pricing is subject to change based on scope of work, parts availability, site conditions, and code requirements. Estimates are not final pricing until work begins.

Payment terms will be communicated at the time of service. Payment is due as agreed upon completion of services unless otherwise stated.

Text Message and Electronic Communications

By providing your phone number or email address, you consent to receive communications from Cardinal Plumbing Heating & Air, including appointment notifications, service updates, and review requests.

Message frequency may vary. Message and data rates may apply. You may reply STOP to opt out or HELP for assistance. Consent to receive messages is not a condition of purchase.

Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Cardinal Plumbing Heating & Air and may not be used or reproduced without written permission.

Limitation of Liability

To the fullest extent permitted by law, Cardinal Plumbing Heating & Air shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

Our total liability for any claim related to services provided shall not exceed the amount paid for the specific service giving rise to the claim.

Third-Party Services

Our website or services may include links to or rely on third-party platforms, tools, or service providers. We are not responsible for the availability, performance, or content of third-party services.

Governing Law

These Terms of Service are governed by the laws of the Commonwealth of Virginia, without regard to conflict of law principles.

Contact Information

If you have questions about these Terms of Service, please contact us at:

Cardinal Plumbing Heating & Air
703-721-8888

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